About

 

Here at Go Sofas we supply a huge range of quality sofas for sale direct to the public at competititve prices. We pride ourselves in offering a  unique customer service, this combined with high quality, low priced sofas we ensure that our customers always provide five star feedback.

All our sofas are handmade in our own UK factory, based in Lancashire. We manufacture high quality sofas for some of the UK's leading online retailers and direct home sales.

Our skilled craftsmen carefully hand make our sofas to the   highest of standards.

Extremely durable, these products are designed to last substantially longer than most high street equivalents.

We aim to deliver your handmade sofa with 14 days of order.

 

 

FAQ

 
 
What areas are covered by the free delivery?

 

The free delivery is for all of the UK mainland except postcodes IV, KW, TR and PL. We do deliver to all other areas it is however subject to a delivery surcharge. If you live in one of these areas or off the UK mainland please call us for a quote.

 

 

How do I return an item?

 

Please see our returns policy page for details of our full returns policy. If you need to return an item within 14 days of order please submit a returns request to info@gosofas.co.uk.

 

 

What is your returns policy?

 

We will only accept returns which are brand new still in original packaging, the buyer pays all delivery and return costs, buyer may return item by their own means, if buyer requires us to arrange for them to be returned cost is £75.00. Items must be returned within 14 days of delivery, items returned outside of this time will not be considered for refund. Customer needs to ensure that items are checked on delivery before signing for them. We regret that we cannot be held liable for damaged items through our couriers which have been signed as checked by the customer.

What happens after I order?

 

On receipt of your order we will contact yourselves and confirm all your order details. All deliveries are made by our own in house professional two man white glove courier service.

Once all your details are confirmed our despatch team will contact you with a delivery date and time slot.

 

Manufactured to order

 

We do not carry general stock of our range of sofas, each item is individually made to your specification.
You may chose from our range of modern stylish sofas and accessoirise your sofa with your own individual choice of cushions.
All items are manufactured and available for delivery within 14 days of the order being placed.

 

 

What if the goods do not fit in?

Although we understand the difficulties in checking access routes, door sizes and corridors for delivery of oddly shaped sofas and furniture, it is always the customers final responsibility to ensure that your new furniture will fit into your home.  All of the dimensions will have been presented to the customer and a reminder will be sent just after order to recheck the dimensions against access routes.  Please note : If suspect that your sofa may not fit we can make three seat sofas in two peices for an additonal £40 plus VAT, please contact us directly for details.
In the event that an item doesn't fit in the desired area, the couriers will present the customer with two choices. The furniture can be left at the customers premises, or the courier can remove the furniture and return with a bespoke item that will fit. Go Sofas will provide this service for free but the customer must cover the couriers re-attendance fee of £80 (or £125 if further than 250 miles from our factory - OL2 8QT.